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CFNA provides consumer credit cards for automotive dealerships and retailers nationwide. While prior research showed that users are hesitant to use websites to apply for a credit card due to unclear and inconsistent digital experience. Our goal was to ensure the projected experience would have a clear path toward users understanding their needs and compel them to take the desired call to action. I observed that participants need to understand better how their payments will be applied to their balance. I learned that participants didn’t know how their payments would be applied across multiple promotional purchases. Some indicated that they might want to pay off specific purchases first or otherwise have flexibility in deciding what they might be able to pay down.
If you're driving on winter roads at night this season, make sure you're prepared for the long road ahead using these helpful tips. Shop our full line-up of Firestone, Bridgestone and Primewell tires or check out our special offers. Find a nearby store or book an appointment—even at night or on weekends at most stores. Then, consider your ride renewed, completely.
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That's why we are the selected financing partner for Bridgestone, Firestone, and thousands of merchants nationwide. Up to $2.99 oil filter recycling fee may apply. When you purchase a set of four Firestone WeatherGrip tires you will receive $60 off instantly. For the accounts page, I need to enhance it by clarifying when the “amount to avoid interest is due” and how the “amount to avoid interest” is calculated. After the above steps, we identify many opportunities to improve the products.
CFNA volunteers truly work as hands and feet of the body of Christ. They sacrifice their time and energy and use their experience and talents to help make disciples of all nations. Jen Janssen is one shining example of such a volunteer. For the past eight years, she has served as a teacher in our After School Tutoring program, along with her two children Ben and Addie. She now serves as a role model for other volunteers. Eliminate the guesswork and focus on getting back on the road.
Thank you for being a valued CFNA customer!
Additional oil above 10 quarts costs extra. Non‐mandated disposal or recycling charges, if any, may also represent costs and profits. Not combinable with other offers. Not valid on prior purchase or rain checks.
This special event each Autumn helps provide support to connecting New American families. There are plenty of ways to be a greener driver both on and off the road! Here are 5 ways you can help play your part toward bettering the environment. Get the lowest prices online, with coupons included. Users clearly understand promotion and conditions, and to know where to get. Unclear to participants when they needed to make the “Amount to Avoid Interest” payment.
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See the Committee Page to find your regional rep. For many people, a vehicle is the second-largest purchase they will ever make. When auto maintenance is neglected, the vehicle deteriorates, costing the owner more money... For more than 50 years, vehicle owners have trusted us with their automotive financing needs.
Shop supply fee of 8% of labor cost (up to $35) added to invoices over $35, includes cost and profit, and is not charged if prohibited. Other restrictions, fees, and taxes may apply. © 2022 Bridgestone Retail Operations, LLC. All rights reserved.
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It needs some design change to make the information easier to help them to understand the payment better. Next door or across town, Christian Friends of New Americans links you with opportunities to connect with immigrants and refugees living in the St. Louis region. We welcome you to learn more about CFNA and hope to see you get involved. With the time constraint, we couldn’t get more time to deep dive into the user journey.
I narrow down redesign topics by referring back to user’s main tasks and the product mission. Conducted competitor/alternative analysis to help understand the use cases, be familiar with the design patterns and get inspirations for the redesign. Several items in the current accounts home page were confused for the existing users.
However, after competitive analysis, I understood the use cases, got familiar with the design patterns, and got the inspiration for the redesign. Most getting the user in the front door is our home page. Credit card promotional offers are reliable when you are in a pinch and need to make big-ticket purchases. Many of them offer promotions for a specified period of time, but they're not always super easy to understand...
Most participants thought that the “apply” button would take them directly to the application. As a result, I modified the “Apply” language to “Find a card to apply”, which better set expectations for the next steps in the process. We see partnership as critical to our mission. We partner with churches, organizations and individuals throughout the St. Louis region who are dedicated to a cross-cultural ministry. Trivia and Auction events benefit youth and family ministry to refugees and immigrants. We understand that shopping for tires can be overwhelming—and we’re here to help.
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